Data Processing Times

We process huge volumes of invaluable data which is submitted by you, our contributors. Whilst we try to ensure that we process submissions as soon as possible, we also apply levels of prioritization against different lists to ensure that we get the highest profile data types for the most viewed pages to the site as quickly as possible to ensure the best possible user experience.

Please note that our ability to meet our target processing times is affected by factors such as holiday periods. We have recently completed our recruitment of new data managers, who are doing a great job of getting up to speed.

List Prioritization
Current Status
Site Build Date
Bugs: Open + Resolved

List Prioritization top ^

Below are the different service levels we target. Please note that "daily" means standard working days (Monday - Friday)

Platinum - Processed daily in entirety
Gold - Top 1000 processed daily, remainder processed weekly
Silver - Processed weekly in entirety
Bronze - Top 1000 processed weekly, remainder within two weeks

Platinum Lists

*New Titles
Title Maps/Corrections
New Names
Name Corrections

*Please note that for New Titles that are In Production or In Development, the vetting processes are slightly different and handled by a different team. Usually these will be processed within 48 hours. Non-US In Production titles submitted with a status other than "completed" are subject to a longer review time. In general we would recommend that such titles are resubmitted when it is complete and a premiere/release date is available

Gold Lists

Biographies: Birth date
Biographies: Death date
Biographies: Mini Bio
Biographies: Trivia
Filmography: Cast
Filmography: Cinematographers
Filmography: Composers
Filmography: Directors
Filmography: Producers/Production Managers
Filmography: Writers
Titles: Also Known As
Titles: Business
Titles: Genres
Titles: Goofs
Titles: Keywords
Titles: Plot Outlines
Titles: Plot Summaries
Titles: Quotes
Titles: Release Dates
Titles: Trivia

Silver Lists

Awards: Nominations
Titles: Countries
Titles: Soundtracks
Titles: Cast/Crew Complete

Bronze Lists

Bio Articles	Filmography: Makeup-Dept
Bio: Biographical Movies	Filmography: Music Dept
Biographies: Height	Filmography: Special Effects
Biographies: Names (real and nick names)	Filmography: Stunts
Bio: Other works	Filmography: Transportation Dept
Bio: Portrayals	Filmography: Visual Effects Dept
Bio: Print Biographies	Movie Links
Biographies: Quotes	Names: Also Known As
Biographies: salary	Name URLs
Biographies: Spouse	Titles: Alternate Versions
Bio: Trademarks	Titles: Certificates
Bio: Where Now?	Titles: Color Info
Company Credits: Distributors	Titles: Crazy Credits
Company Credits: Miscellaneous Companies	Titles: Languages
Company Credits: Production Companies	Titles: Literature
Company Credits: Special Effects Companies	Titles: Location
Filmography: All Art lists	Titles: Miscellaneous Crew
Filmography: Animation Dept	Titles: Running Times
Filmography: Assistant-Directors	Titles: Sound Mix
Filmography: Camera Dept	Titles: Sound Dept
Filmography: Casting Directors + Casting Dept	Titles: Taglines
Filmography: Costumer Dept + Costume Designers	Titles: Thanks
Filmography: Editors/Editorial Dept	Titles: Title URLs

Current Status top ^

Page updated 27 April 2012 using data from 20 April 2012

Please note that due to UK Easter holidays, there will be a lower level of processing from 2nd - 13 April. The team will prioritize as per the above SLAs and will endeavor to clear any resultant backlogs as soon as possible in the week of 16th April.

Below are the lists that are currently in backlog against the service level agreements (SLAs) outlined above. We do apologize if this affects submissions that you have made and will endeavor to clear the backlogs as soon as possible.

Please also note that a small subset of new titles submissions is being processed separately as part of ongoing system migration verification. If the title you have submitted has not been approved within 10 days and you have not had a message notifying you that your title has been rejected or further validation information is required, then please contact the Help Desk.

List	Backlog	Oldest item
Titles: Literature	8792	20 May 2011
Titles: Locations	9492	28 February 2012
Titles: URLs*	3069	28 March 2012
Bio: Articles	3972	13 May 2011
Filmography: Miscellaneous	20179	29 March 2012
Bio: Print Biographies	295	24 September 2011

*Top 1000 items are within SLA

Site Build Date top ^

In order to determine when the daily site update has launched, and to allow tracking when the site has been forced to revert to a previous day's data, we are now displaying the build date (15 May 2012) of the current data on the site. Please note, this is not an indication that data has been processed through this date; rather, this is the last time any data on the site has been changed. Please see the above paragraphs for a more accurate indication of whether any particular data item has been processed.

Open/Resolved Bugs top ^

Open/resolved bugs affecting the speed of data processing.

OPEN Bugs

This section will be updated over the coming weeks to reflect current bugs. Please accept our apologies that this had not been updated for some considerable time, so the information here was of limited value

RESOLVED Bugs

This section will be updated to reflect bugs previously listed in the above Open Bugs that have now been resolved. Whilst they are primarily for reference, they may have caused some data loss in the past.